Ortho On Call

URGENT CARE FOR BONE & JOIN INJURIES

FAQs

Do I need an appointment?

No, if you’re injured or experiencing an orthopaedically-related medical condition then come by our new office where our medical staff is waiting to put you on the road to recovery. M-F 9 a.m. - 7 p.m. Sat 9 a.m. - 3 p.m.

What type of insurance do you take?

We accept most insurance plans such as Anthem-PPO and Healthkeepers HMO, Aetna/US Healthcare, CIGNA, Humana Gold, Medicare, Medicaid, Multiplan, NRECA, Southern Health, United Healthcare Network and Workers Compensation. If your insurance plan is not listed, please contact your carrier to confirm participating status and be sure to ask your carrier to check under Advanced Orthopaedic Centers as Ortho On-Call is a division of AOC. 

Where are you located?

The Ortho On-Call address is 11600 Busy Street, Richmond, VA 23236. We are located on the corner of Midlothian and Courthouse Road, just behind Schlotzsky’s. 804-440-HURT (4878)

What will happen when I leave?

If your injury/condition can be treated completely within your visit then you will be given instructions and directions for any care or attention that may be needed. If extended care is needed then follow-up care with a specialist will be arranged for a later date.